Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, you will receive a full refund to your original payment method. Please note that if your order has already entered the shipping process, it cannot be canceled. In such cases, you may return the item(s) upon receipt following our standard return policy outlined below.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email.

To initiate a return, please contact our customer service team using the information provided in the "Contact Us" section below. We will provide you with detailed return instructions and, if applicable, a return shipping label. Please note that return shipping costs may be your responsibility unless the return is due to our error (e.g., wrong item shipped or defective product).

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider's processing times. Some banks and credit card companies may take additional time to process and post the refund transaction.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you've completed these steps and still have not received your refund, please contact us using the information provided in the "Contact Us" section below.

When contacting us about a missing refund, please provide your order number, the date of purchase, and the payment method used. This information will help us investigate the issue more efficiently.

Contact Us